Frequently Asked Questions

DELIVERY & SHIPPING

RETURNS

DELIVERY & SHIPPING

Yes! An adult must be present and have a photo ID to pick up in-store, receive a local delivery, or receive a shipment from a carrier.

•  Free delivery in our neighborhood

60th - 96th Street, East River to 5th Avenue

Zip codes 10128, 10028, 10021, 10065 

•  Delivery elsewhere in Manhattan

$25, with free delivery over $200 

•  Hamptons delivery

$35, with free delivery over $200 

•  Orders to Roosevelt Island, Queens, Brooklyn, The Bronx, and Staten Island

We ship via FedEx to boroughs outside Manhattan

•  For Standard FedEx Shipping, usually arriving within 3 to 4 business days

for orders over $150, shipping is free

for orders $100-149, shipping is $15

for orders up to $100, shipping is $20

•  For expedited shipping options and rates, please contact us by email at german@elizabar.com, or phone at 212-717-1999

We can not ship internationally

Due to regulations, we cannot ship orders to the following states:

Alabama

Alaska

Delaware

Iowa

Kentucky

Maryland

Massachusetts

Mississippi

Montana

Nevada

New Hampshire

North Dakota

Oklahoma

Rhode Island

South Dakota

Texas

Utah

RETURNS

We stand by our wines. In the rare event that you receive a flawed bottle (corked etc.) we will exchange or issue a store credit for the value of your purchase. We believe that proper storage is crucial to the quality of wines and since we cannot control how items are stored after they leave our store, we do not issue refunds.)

If you change your mind, or wish to exchange a gift, come by Eli’s List with the original receipt and we will try to find something you prefer. (Exchanges are limited to 14 days)